WEBVTT

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Welcome to Loads Hub.

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In this tutorial, you'll invite dispatchers, managers, and carriers, then organize users into teams.

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Start in Users and select Invite User.

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Enter the person's full name and email address.

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Use the email they will use to sign in.

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Choose Dispatcher for someone who manages their own loads.

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Choose Manager for the person who will lead a team.

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To invite a carrier, choose Carrier.

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Link the user to an existing carrier company, or select New Carrier to enter the company name.

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You can also enter an optional MC number and phone number.

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Check the company link carefully: this connects the carrier user to that company's loads.

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When the name, email, and role are correct, select Send Invitation.

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The recipient receives an email with login instructions.

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Back in Users, the Role column shows each person's access.

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Use the Team selector to assign a dispatcher or carrier to the appropriate manager's team.

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Your setup checklist is simple: the correct email, the correct role, and the correct team or carrier company.

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Next, configure dispatcher rates.